FAQ's Members

It is FREE! This is the lowest cost fundraising site on the Internet. You receive a percentage of the Selling Price of the items purchased by your supporters. 

 This varies from 40% of the selling price to 10% on items marked as SPECIALS. Your monthly report will have an itemised account of your supporters' purchases. You also receive 100% of all funds that are donated.

We do not keep any of these donated funds.  The bank deducts bank fees, and the total remaining balance is deposited into your bank account.

Any person, incorporated society, charity, sports club, social club, and school - in fact we can't think of a good cause that would not be permitted to have their own web page on our site. We do reserve the right to refuse to list a site without providing a reason.

If you follow the easy to join steps your web page could be up and running in less than five days - sometimes as quickly as the same day.  It is very dependant on the number of applications we receive at any one time.

You will be given a web page address to tell your members to view and you will receive all the benefits of any purchases or donations they make on your site.  Your website name will be www.supporter.co.nz/YOURNAME" and you will have to actively drive people to look at your web page to either donate or buy products.  Have a look at the draft website to see how your website page could look like.

• We are the least expensive.
• We offer the opportunity for people to buy gifts.
• You get the benefit of a substantial proportion of the profits from those gifts that are purchased by your supporters.
• People can phone an 0800 number for FREE to order products
• People can phone an 0800 number for FREE to ask questions and get help.
• And the list goes on.

Once you have registered as a member you will be notified by email and you can then view your website.  If you are happy with its appearance you can then start promoting this web page to all your supporters and encourage them to support you through buying gifts or by making a donation.

Certainly there will be those who come into the www.supporter.co.nz website and will be looking to support a good cause.  We believe that there are a number of people who want to be able to donate anonymously and will pick a range of members to donate funds to as part of their gifting programme.  We have research to back up our claim - ask for the free report now by contacting us.

You will receive a comprehensive list of everyone who has donated and purchased gifts at the end of each month as long as they have not opted out of the opportunity to advise you of their details.  Where a person wishes their contribution to be anonymous then we will advise you the details of the transaction excluding any personal information that could identify them.

Yes we are happy to do this for you in three ways - email, mail outs, and by phone.  There is a charge for each of these services based on the volumes that are involved.  Please contact us to discuss your requirements.

Yes - we encourage everyone to have something that is unique to identify them and profile their fundraising cause.  If you are looking for help designing something that will assist your campaign needs contact our web development team to see what they can do to assist.  There will be a charge for their assistance.

Yes we provide this to all people making a donation where the organisation has donee status with the Inland Revenue Department. This applies only to New Zealand residents or those who file a New Zealand tax return.

Every supporter will receive a fully itemised tax invoice (as there are some who will be businesses buying gifts for legitimate purposes and will need to retain these invoices for tax purposes) whether they are buying gifts or making a donation or both.

No - at this stage we are only listing products that we source.  There is nothing to stop you from continuing to have your own products for sale through your own website or whatever current means you utilise.

Yes - on you webpage there will be a thermometer giving you an indication as to how much has been raised.

Yes - if you want to raise funds for different purposes and think that supporters will be inclined towards one cause over another you can have multiple web pages AT NO COST. All you have to do is make sure you advertise all the web pages you have setup to give each of them a chance of encouraging supporters to support your good causes.

A member is a person or organisation who is trying to raise funds for a particular reason.

A supporter is a person buying gifts or making a donation to a member.

We are looking to have between 20% and 40% of the sale price returned to the member. There may be a few exceptions to this depending on whether we put certain items on as SPECIALS but each report will indicate the amount of the sale and the amount that is being remitted to you from that sale.

Date of purchase or donation
Name of purchaser or donor (Could be anonymous)
Address of purchaser or donor (Could be anonymous)
Phone number of purchaser or donor (Could be anonymous)
Email address of purchaser or donor (Could be anonymous)
Total amount purchased
Percentage of amount purchased to the member
Amount in dollar terms the member is receiving
Amount donated

This will be sent to every member every month detailing all the purchases and donations made by their supporters throughout the month. The report will be emailed and the funds deposited within the first few working days of each month for the previous months transactions.

Yes - we encourage members to provide a link to their own website so that their supporters can look at what good work you currently undertake.

Yes, for any reason and may be done so without prior notification - especially where we have reason to believe the information provided is not accurate.

Any legal means may be used to attract members to you website.

Yes - there will be no movement in your fundraising thermometer but you can go on raising funds - or even make a revision of the target amount to be raised.

This will be resolved by the company and the company decisions will be binding and final.

Yes - a monthly newsletter will be sent to you, reports on research about fundraising, news about what is happening in fundraising circles, ideas on promotional activities.

Yes - we will have special activities planned around Valentines Day, Easter, Mothers' Day, Fathers' Day, and Christmas.

Yes - let us know what you think will be a good item to sell and we will try and source the item for sale.